How does it work?
We pack all our ice cream products in recyclable styrofoam box with enough dry ice to keep the goodies inside frozen for up to 36 hours. The inside of the box is around minus 70 degrees celcius! ( so you can rest assured that your ice cream will be unaffected.)
All our goods are delivered with authority to leave at the door should the recipient not be home. If you live in an apartment building or complex, please note that the goods will be left at the front door. If you’re concerned about not being around or that the tasty goodness may get stolen or misplaced, please ship to a location where you are sure there is someone to collect the goods.
How much does shipping cost?
Shipping costs $15 to metropolitan Sydney and $20 to all other destinations.
Where do you ship to?
We ship to New South Wales, ACT, Victoria and Queensland. Input your postcode on checkout and it will let you know if we can ship to your suburb in one of those four states. If in doubt, just email us at firstname.lastname@example.org
Which days of the week do you ship?
SYDNEY: All our ice creams are shipped Monday through Friday. All orders placed by 5pm will be delivered the next working day. Orders placed on Friday will be shipped on the following Monday or next working day in case of public holiday. We do not ship on weekends and public holidays.
ALL OTHER DESTINATIONS: All our ice creams are shipped Monday through Wednesday. All orders placed by 5pm will be shipped the following day and delivered within 24 hours. Orders placed any time on Thursday or Friday will be shipped on the following Monday or next working day in case of public holiday. We do not ship on weekends and public holidays.